CISA Protection of Information Assets Practice Question
An organization has implemented a security awareness training program. Which of the following metrics would BEST indicate that the program is effective?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reduction in the number of successful phishing attacks
A reduced number of successful phishing attacks indicates that employees are applying the training to recognize and avoid threats. The other metrics are useful but less direct indicators of behavioral change.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Percentage of employees who completed the training
Why it's wrong here
Completion rate does not measure learning or behavior change.
- ✗
Average score on post-training quiz
Why it's wrong here
Quizzes measure knowledge but not application.
- ✗
Number of reported phishing emails
Why it's wrong here
Reporting is good but does not directly show reduction in successful attacks.
- ✓
Reduction in the number of successful phishing attacks
Why this is correct
This shows that training has changed employee behavior and reduced risk.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.