CISA Governance and Management of IT Practice Question
An organization has a policy requiring annual information security awareness training for all employees. During a recent audit, it was found that 20% of employees had not completed the training. What is the BEST course of action for the IT governance committee?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Require managers to ensure their teams complete training and escalate non-compliance to HR.
Enforcing compliance through HR and management reinforces the policy. Option A is wrong because reducing training frequency weakens security. Option C is wrong because extending the deadline does not address non-compliance. Option D is wrong because training is a mandatory policy, not optional.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reduce the training frequency to biennial.
Why it's wrong here
Reducing frequency weakens security posture.
- ✓
Require managers to ensure their teams complete training and escalate non-compliance to HR.
Why this is correct
Manager accountability and HR escalation enforce policy.
- ✗
Extend the training deadline by three months.
Why it's wrong here
Extension does not enforce accountability.
- ✗
Make the training optional for employees with high performance ratings.
Why it's wrong here
Selective exemption undermines policy.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.