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Governance and Management of ITeasyMultiple ChoiceObjective-mapped

CISA Governance and Management of IT Practice Question

An organization has a policy requiring all employees to complete annual information security awareness training. Which of the following is the BEST way to verify compliance with this policy?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review training completion records from the learning management system

Reviewing training completion records directly confirms that employees have completed the required annual information security awareness training. Option A (phishing simulation tests) evaluates susceptibility to phishing but does not verify training completion. Option B (surveying satisfaction) measures perception, not compliance. Option C (interviewing HR about content) does not provide evidence of individual completion.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Conduct phishing simulation tests

    Why it's wrong here

    Simulations test behavior, not policy compliance.

  • Survey employees about their satisfaction with training

    Why it's wrong here

    Satisfaction does not indicate completion.

  • Interview HR about training content

    Why it's wrong here

    Content is irrelevant to completion compliance.

  • Review training completion records from the learning management system

    Why this is correct

    Records provide direct evidence of completion.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.