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CISA Practice Question: An IT steering committee is evaluating a major…
An IT steering committee is evaluating a major system upgrade. Which of the following is the PRIMARY benefit of using an IT balanced scorecard in this evaluation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It provides a framework to align IT investments with business strategy across financial, customer, internal process, and learning/growth perspectives.
The IT balanced scorecard translates IT performance into business terms, ensuring alignment with strategic goals from multiple perspectives.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
It replaces the need for a detailed business case.
Why it's wrong here
A business case is still required; the balanced scorecard complements it.
- ✓
It provides a framework to align IT investments with business strategy across financial, customer, internal process, and learning/growth perspectives.
Why this is correct
The balanced scorecard links IT performance to business strategy through multiple perspectives.
- ✗
It ensures the project is completed within budget and on time.
Why it's wrong here
Budget and schedule are project management concerns, not the primary benefit of the balanced scorecard.
- ✗
It focuses solely on the financial returns of IT investments.
Why it's wrong here
The balanced scorecard includes non-financial perspectives as well.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.