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CISA Practice Question: An IT policy exception is requested to allow a…
An IT policy exception is requested to allow a legacy system that cannot be patched to remain in operation. What is the BEST way to manage this exception?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Approve with compensating controls and a sunset date
Proper exception management requires compensating controls and a time-bound approval with periodic review.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Approve with compensating controls and a sunset date
Why this is correct
This mitigates risk and ensures eventual compliance.
- ✗
Reject the request and force the system to be patched
Why it's wrong here
If patching is not possible, rejection may cause operational issues.
- ✗
Escalate to the board for decision
Why it's wrong here
Escalation may be needed but the best management includes controls.
- ✗
Approve the exception indefinitely to avoid disruption
Why it's wrong here
Indefinite exceptions increase risk and are not best practice.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.