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CISA Practice Question: Information Systems Operations and Business Resilience

A system has a Mean Time Between Failures (MTBF) of 500 hours and a Mean Time To Repair (MTTR) of 20 hours. What is the availability of the system?

⚠ Common exam trap

The trap here is that candidates may incorrectly compute availability as (MTBF - MTTR)/MTBF or simply subtract MTTR/MTBF from 1 without using the correct denominator, leading to plausible but wrong percentages like 96% or 95%.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

96.15%

Availability is calculated as MTBF / (MTBF + MTTR). With MTBF = 500 hours and MTTR = 20 hours, availability = 500 / (500 + 20) = 500 / 520 ≈ 0.9615, or 96.15%. This formula measures the proportion of time the system is operational, directly reflecting its resilience and recoverability.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • 97.50%

    Why it's wrong here

    Incorrect.

  • 92.00%

    Why it's wrong here

    Incorrect.

  • 96.15%

    Why this is correct

    Correct calculation.

  • 95.00%

    Why it's wrong here

    Incorrect calculation.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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