CISA Governance and Management of IT Practice Question
A company outsources its data center operations to a third-party provider. Which of the following is the MOST important control to include in the outsourcing contract?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Right to audit the provider's facilities and processes
The right to audit allows the company to verify the provider's compliance. Option A is important but less critical than audit rights. Option B is operational. Option C is a security control but not the most important contractual safeguard.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Detailed escalation procedures for incidents
Why it's wrong here
Escalation is operational, not a primary governance control.
- ✗
Service level agreements with financial penalties
Why it's wrong here
SLAs are important but audit rights are more fundamental for governance.
- ✗
Requirements for encryption of data at rest
Why it's wrong here
Encryption is a security requirement, not the most important contractual control.
- ✓
Right to audit the provider's facilities and processes
Why this is correct
Audit rights enable independent verification of controls.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.