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CISA Developing a mobile banking application Practice Question

A company is developing a mobile banking application. Which test phase is MOST critical to ensure that the application functions correctly from the end user's perspective?

⚠ Common exam trap

Watch out — candidates often confuse system testing with user acceptance testing, mistakenly thinking that verifying all system functions technically is equivalent to ensuring the application works correctly from the end user's perspective.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

User acceptance testing (UAT).

User acceptance testing (UAT) is the most critical phase for verifying that the mobile banking application meets end-user requirements and functions correctly from their perspective. Unlike other testing phases that focus on technical correctness, UAT involves real users performing actual banking transactions (e.g., fund transfers, balance inquiries) in a production-like environment to validate usability, workflow accuracy, and compliance with business rules. This ensures the application is ready for deployment and will be accepted by its intended audience.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • System testing.

    Why it's wrong here

    System testing is technical, not user-centric.

  • User acceptance testing (UAT).

    Why this is correct

    UAT ensures the system meets user needs.

  • Unit testing.

    Why it's wrong here

    Unit testing is developer-focused.

  • Integration testing.

    Why it's wrong here

    Integration testing checks system interactions.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.