A healthcare insurer is integrating a third-party AI diagnostic triage tool into its claims processing workflow. The AI security manager must ensure the vendor's model updates do not introduce new risks without the insurer's knowledge. Which contractual and technical control is MOST effective for this purpose?
A contractual requirement for documented model change management, including advance notification and insurer approval for material updates, directly addresses the risk of undisclosed changes. It combines governance (approval rights) with process (impact assessment), ensuring the insurer can evaluate new risks before they affect claims triage. This is the most effective control because it is proactive, specific to AI model updates, and enforceable.
Why this answer
The core risk is undisclosed or unassessed model updates by a third party. Only a contractual requirement for documented model change management, with advance notification and insurer approval for material changes, provides proactive governance over those updates. SOC 2 reports, audit clauses, and firewalls address adjacent concerns but do not give the insurer timely visibility and control over AI model changes that could alter triage outcomes.
Exam trap
The trap here is assuming that a general security certification or audit right covers AI-specific model change risk, when only explicit change management terms provide the needed visibility.