Which TWO mechanisms can an administrator use to recover access if a Super Administrator loses their 2-Step Verification device and is locked out? (Choose two.)
Another Super Administrator can clear the locked admin's 2-Step Verification enrolment from the Google Admin console, forcing re-enrolment at next sign-in. This satisfies the stem's constraint: recovery without the lost device, using a peer Super Administrator's existing privileged access rather than self-service or backup codes.
Why this answer
Option A is correct because a peer Super Administrator can open the Google Admin console, go to the user's Security settings, and reset the locked admin's 2-Step Verification enrollment, forcing re-enrollment at next sign-in. Option E is correct because Google generates one-time backup verification codes (10 codes) that can be used in place of a 2SV prompt when the primary device is unavailable, provided they were saved in advance. Option B is wrong because Google Workspace support cannot instantly disable 2SV without proper verification and typically requires the customer to have another Super Admin perform the reset.
Option C is wrong because an external SAML IdP handles federated authentication, not Google's native 2SV, and cannot bypass it for a non-federated account. Option D is wrong because 'root domain controller administrative credentials' is an on-premises Active Directory concept and has no bearing on Google Workspace Super Admin authentication.
Exam trap
The trap is assuming Google support can bypass 2SV instantly or that SAML/AD credentials can override Google's 2SV, when in reality only admin reset or backup codes work.