GWS-ADMIN Endpoint Management Practice Question
A user complains that they cannot access their work email. You see the device is marked as 'Blocked' in the Admin console. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Approve the device in the mobile management list
If a device is blocked, changing the status to 'Approved' or 'Unblocked' will restore access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Approve the device in the mobile management list
Why this is correct
Approving the device restores access to corporate services.
- ✗
Send a 'Sync' command
Why it's wrong here
Syncing will not resolve a blocked status.
- ✗
Factory reset the device
Why it's wrong here
This is unnecessary and too aggressive.
- ✗
Delete the device record
Why it's wrong here
This would remove the management link entirely.
About these practice questions
This GWS-ADMIN question is part of Courseiva's 208-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Google Cloud exam blueprint
This GWS-ADMIN practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the GWS-ADMIN exam.