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GWS-ADMIN Troubleshooting Practice Question

A mobile device is not syncing corporate email. Which THREE of the following should you investigate?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

User account password reset

Device compliance, sync settings, and the user's password/auth status are all critical for mobile sync.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • User account password reset

    Why this is correct

    An expired or reset password will break mobile sync until updated.

  • Mobile management settings in the Admin console

    Why this is correct

    These settings define which devices are allowed to sync.

  • Device compliance status

    Why this is correct

    Non-compliant devices are blocked from syncing corporate data.

  • The user's home network speed

    Why it's wrong here

    Network speed is not the primary cause of sync failure.

  • The user's browser plugin list

    Why it's wrong here

    Plugins do not affect mobile device sync.

About these practice questions

Courseiva writes every GWS-ADMIN question from scratch — 208 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Google Cloud exam blueprint

This GWS-ADMIN practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the GWS-ADMIN exam.