easyMultiple ChoiceObjective-mapped
Generative AI Leader Practice Question: A developer needs to integrate a GenAI model into…
A developer needs to integrate a GenAI model into an existing customer relationship management (CRM) system. The CRM exposes REST APIs and runs on-premises. Which integration pattern is MOST suitable?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Implement an API-first integration by calling Vertex AI API from the CRM's backend
API-first integration using Vertex AI API allows any system with HTTP capabilities to call the GenAI model. Workspace add-ons and Apps Script are for Google Workspace only. Fine-tuning doesn't help with integration.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use Apps Script to call the model from Google Sheets
Why it's wrong here
Apps Script is limited to Google Workspace apps and won't integrate with an on-premises CRM's REST APIs.
- ✗
Fine-tune a model on CRM data and deploy it on-premises
Why it's wrong here
Fine-tuning does not address integration; deploying on-premises is a separate infrastructure decision and adds complexity.
- ✓
Implement an API-first integration by calling Vertex AI API from the CRM's backend
Why this is correct
Vertex AI API can be called via HTTPS from any system that supports REST, making it ideal for integrating with an on-premises CRM.
- ✗
Build a custom Google Workspace add-on
Why it's wrong here
Workspace add-ons only integrate with Google Workspace applications, not an on-premises CRM.
Go deeper
Related to this question
About these practice questions
This Generative AI Leader question is part of Courseiva's 683-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This Generative AI Leader practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Generative AI Leader exam.