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troubleshootinghardMultiple ChoiceObjective-mapped

SK0-005 troubleshooting Practice Question

A server running a critical application fails to boot with the error: 'Boot device not found.' The server uses UEFI and a RAID 5 array for the OS. The administrator verifies that all disks are present and powered. Which of the following should the administrator check FIRST?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The array configuration in the RAID BIOS

Option C is correct. With all disks powered and present, the RAID array may be degraded or its configuration lost, leading to the boot device error. Checking the array configuration in the RAID controller's BIOS (or UEFI setup) allows verifying that the array is intact and the boot volume is accessible. Option A (RAID battery) is important for write cache but not directly causing 'boot device not found.' Option B (boot order) might be an issue, but after checking that the RAID array is operational; if the array is offline, boot order changes won't help. Option D (OS boot files) should be checked after ensuring the RAID subsystem is functional.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The array configuration in the RAID BIOS

    Why this is correct

    Correct — The RAID setup utility will show if the array is degraded, offline, or missing, which is the most likely cause of the boot device error.

  • The integrity of the OS boot files

    Why it's wrong here

    Incorrect — OS boot file integrity cannot be verified until the storage subsystem is confirmed to be operational.

  • The boot order in UEFI

    Why it's wrong here

    Incorrect — While boot order could cause the error, the array's health should be checked first because all disks show present but may not be part of a functioning array.

  • The RAID controller battery

    Why it's wrong here

    Incorrect — A failed battery may cause performance issues but not a missing boot device.

Quick reference

RAID Level Comparison

RAID LevelMin DisksFault ToleranceReadWriteUsable Capacity
RAID 02NoneExcellentExcellent100%
RAID 121 diskGoodModerate50%
RAID 531 diskGoodModerate67–94%
RAID 642 disksGoodLower50–88%
RAID 1041 disk per mirrorExcellentGood50%

RAID is not a backup strategy — it protects against disk failure but not against accidental deletion, ransomware, or site-level events.

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Last reviewed: Jul 26, 2026

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This SK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SK0-005 exam.