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troubleshootingeasyMultiple ChoiceObjective-mapped

SK0-005 troubleshooting Practice Question

A server fails to boot after installing new memory. The POST beep code indicates a memory error. What is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The new memory is incompatible with the server

The POST memory error most commonly indicates an incompatible or improperly seated memory module. Incompatible memory (e.g., wrong type, speed, or rank) is a frequent issue when adding memory to servers. Option B is less common because most servers auto-detect slots. Option C is not required for basic memory compatibility. Option D would cause system instability, not a specific memory error.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The new memory is incompatible with the server

    Why this is correct

    Incompatibility (wrong type, speed, or rank) is a frequent cause of POST memory errors. The server's memory controller may fail to initialize the module.

  • The memory module is not seated properly

    Why it's wrong here

    While improper seating can cause errors, the beep code for a memory error often points to incompatibility first; seating issues usually cause no beep or a different code.

  • The BIOS is not updated to support the new memory

    Why it's wrong here

    BIOS updates are rarely required for standard memory; this is a less common cause of POST memory errors.

  • The memory is installed in the wrong slot

    Why it's wrong here

    Most server motherboards support single-module configurations, so slot order rarely prevents boot. The beep code would be different if it were slot-related.

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Last reviewed: Jul 26, 2026

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