Question 176 of 144
SK0-005 server-hardware-installation-management Practice Question
A server administrator is assembling a new high-performance server using a Supermicro X12 motherboard, two Intel Xeon Gold 5317 processors (LGA 4189 socket), and 16x 32GB DDR4-3200 ECC LRDIMMs for a total of 512GB of memory. The chassis has redundant 1600W power supplies. After assembling all components, the administrator powers on the server. All fans start spinning at full speed, and the front panel LEDs illuminate. However, the server does not POST, there are no beep codes, and no video output is displayed. The motherboard has a two-digit hexadecimal POST code LED display, which shows '00' and does not change. The motherboard manual states that code '00' indicates the CPU is not detected or has failed. The processors are confirmed to be the correct socket type and stepping as required by the motherboard. What should the technician do FIRST?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reseat both processors and inspect the CPU sockets for bent pins
Option B is correct. The POST code '00' typically indicates a CPU initialization failure. The first and least invasive step is to reseat the processors, checking for bent socket pins, debris, or improper mounting. This resolves a majority of such issues. Option A (replace both CPUs) is extreme and should only be done after ruling out physical installation issues. Option C (clear CMOS) may help if the BIOS was misconfigured for a previous CPU, but physical reseating is more direct. Option D (update BIOS) is not possible if the system cannot POST to enter the update utility; furthermore, if the CPUs are supported by the current BIOS version, updating is unnecessary.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Reseat both processors and inspect the CPU sockets for bent pins
Why this is correct
LGA sockets have delicate pins that can bend, causing CPU detection failures. Reseating and inspection are the logical first steps.
- ✗
Replace both processors as they are likely faulty
Why it's wrong here
It is extremely rare for two CPUs to be simultaneously faulty out of the box; physical installation issues are far more common.
- ✗
Clear the CMOS using the jumper or button on the motherboard
Why it's wrong here
Clearing CMOS can resolve configuration mismatches but is not the most direct response to a 'CPU not detected' POST code.
- ✗
Update the BIOS to the latest version using the IPMI interface
Why it's wrong here
If the CPUs are on the supported list, a BIOS update is not needed. Moreover, a no-POST situation may prevent a firmware update even via IPMI.
Visual reference
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Last reviewed: Jul 26, 2026
This SK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SK0-005 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.