Service-Con-201 Service Console Practice Question
Which TWO configuration options are available when setting up Console Navigation Rules in App Manager? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Define which object opens as a subtab of a parent workspace tab.
Navigation rules specify how subsidiary objects open as subtabs from parent workspace tabs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Define which object opens as a subtab of a parent workspace tab.
Why this is correct
Navigation rules control parent-child tab relationships.
- ✗
Configure automatic tab closure timers based on user inactivity.
Why it's wrong here
Tab closure timers are not a navigation rule feature.
- ✗
Set automated background refresh intervals for open subtabs.
Why it's wrong here
Refresh intervals are not managed via navigation rules.
- ✗
Define color-coding rules for high-priority workspace tabs.
Why it's wrong here
Tab color coding is not supported natively through navigation rules.
- ✓
Specify whether related lists open records as workspace tabs or subtabs.
Why this is correct
Administrators can control whether related list clicks open subtabs or workspace tabs.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.