Service-Con-201 Integration And Data Management Practice Question
An enterprise support center is designing a data integration framework where external systems query Case data in real-time. Which THREE API options should the consultant consider? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Bulk API 2.0 for asynchronous processing of millions of records.
REST API, SOAP API, and GraphQL/UI API are core APIs for querying and manipulating Salesforce data programmatically.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Standard outbound email handlers for REST query responses.
Why it's wrong here
Incorrect. Inbound email handlers process emails, not programmatic REST API queries.
- ✗
Chatter REST API for updating standard object page layouts.
Why it's wrong here
Incorrect. Chatter REST API is designed for collaboration feeds, not page layout management.
- ✓
Bulk API 2.0 for asynchronous processing of millions of records.
Why this is correct
Correct. Bulk API 2.0 handles high-volume asynchronous data operations.
- ✓
SOAP API for enterprise XML-based integrations requiring WSDL definitions.
Why this is correct
Correct. SOAP API provides rigorous enterprise-grade XML contracting via WSDL.
- ✓
REST API for lightweight, JSON-based synchronous resource queries.
Why this is correct
Correct. REST API provides lightweight, standard JSON interactions for web and mobile integrations.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.