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Guiding Principles And GRCeasyMultiple ChoiceObjective-mapped

DPI Guiding Principles And GRC Practice Question

An IT team wants to improve their risk management maturity but does not know where their current vulnerabilities lie. What should be their very first step according to ITIL 4 guiding principles?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Assess current risk practices and vulnerabilities using direct observation and existing documentation.

Not knowing where vulnerabilities lie means assessing the current state using 'Start where you are'.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Assess current risk practices and vulnerabilities using direct observation and existing documentation.

    Why this is correct

    Starting where you are requires investigating the actual current state before planning improvements.

  • Implement an expensive AI-powered risk scoring platform.

    Why it's wrong here

    Purchasing tools before assessing current state violates 'Start where you are'.

  • Outsource all risk management to an external Big Four auditing firm.

    Why it's wrong here

    Outsourcing without baseline understanding is premature.

  • Rewrite all corporate risk policies from scratch.

    Why it's wrong here

    Rewriting without assessing current baseline is inefficient.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.