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Communication And Organizational Change ManagementmediumMultiple ChoiceObjective-mapped

DPI Practice Question: Communication And Organizational Change Management

An enterprise is adopting DevOps practices, leading to anxiety among traditional siloed operations staff who fear obsolescence. What is the most effective OCM intervention to address this fear of obsolescence?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Establish dedicated upskilling programs, mentorship, and clear career pathways showing how their roles evolve into site reliability engineering.

Addressing fear of obsolescence requires investing in upskilling, re-training, and framing the transition as a career growth opportunity.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Establish dedicated upskilling programs, mentorship, and clear career pathways showing how their roles evolve into site reliability engineering.

    Why this is correct

    Providing training and clear career pathways turns anxiety into enthusiasm for professional growth.

  • Outsource all operations functions immediately and rehire new DevOps engineers from the external market.

    Why it's wrong here

    Mass replacement destroys institutional knowledge and damages employer brand.

  • Hide the transition plans until the DevOps tooling is fully deployed in production.

    Why it's wrong here

    Surprises destroy psychological safety and increase resistance.

  • Inform staff that their traditional skills are obsolete and they must learn new tools on their own time.

    Why it's wrong here

    Lack of organizational support causes panic, resistance, and high employee turnover.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.