DPI Dpi Key Concepts Practice Question
A continual improvement team is preparing to use the ITIL Continual Improvement Model. Which TWO steps are formally part of this model?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
What is the vision?
The ITIL Continual Improvement Model includes steps like 'What is the vision?', 'Where are we now?', 'Where do we want to be?', 'How do we get there?', 'Take action', 'Did we get there?', and 'Keep the momentum'.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
What is the vision?
Why this is correct
This is Step 1 of the Continual Improvement Model.
- ✗
Mandate a 500% increase in software license purchases
Why it's wrong here
Forced license purchasing is not part of the model.
- ✗
Outsource all corporate executive leadership roles
Why it's wrong here
Outsourcing executives is not part of the model.
- ✓
Did we get there?
Why this is correct
This is Step 6 of the Continual Improvement Model.
- ✗
Delete all historical incident logs every 24 hours
Why it's wrong here
Deleting logs is not part of the improvement model.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.