GWS-ADMIN Troubleshooting Practice Question
You have configured a new transport rule, but it is not triggering as expected. What is the first troubleshooting step?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the Gmail Audit logs.
Checking the Gmail Audit logs for the specific message can confirm if the rule was applied or why it was skipped.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delete and recreate the rule.
Why it's wrong here
Diagnostic steps should always precede modification.
- ✗
Change the priority of the rule.
Why it's wrong here
Priority changes should only be made if logs confirm the rule was skipped due to priority.
- ✗
Restart the Google Workspace service.
Why it's wrong here
Services are cloud-based and cannot be restarted by admins.
- ✓
Check the Gmail Audit logs.
Why this is correct
Logs show the results of rule processing for specific messages.
About these practice questions
One of 208 original GWS-ADMIN practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Google Cloud exam blueprint
This GWS-ADMIN practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the GWS-ADMIN exam.