A hospital uses an AI system to prioritize patient triage based on vital signs and medical history. During a trial, the system consistently assigns lower urgency to elderly patients with chronic conditions, even when their symptoms suggest high risk. Which approach best addresses this bias?
Auditing and retraining with balanced data addresses the root cause of bias.
Why this answer
Option D is correct because the bias originates from the training data underrepresenting elderly patients with chronic conditions, causing the model to learn skewed urgency patterns. Auditing the data for representation and retraining with balanced data directly addresses the root cause by ensuring the model learns from a fair distribution of cases, which is a standard bias mitigation technique in AI systems.
Exam trap
CompTIA often tests the misconception that changing the model architecture (e.g., switching to a decision tree) or manually tweaking feature weights can fix bias, when the real solution lies in auditing and rebalancing the training data.
How to eliminate wrong answers
Option A is wrong because using a different dataset from a similar hospital without checking demographics merely shifts the problem; it does not guarantee balanced representation and may introduce new biases. Option B is wrong because manually increasing the weight of age-related features is a form of ad hoc feature engineering that can overcorrect and introduce new biases, and it does not address the underlying data imbalance. Option C is wrong because replacing the neural network with a decision tree does not inherently fix bias; the decision tree will still learn from the same biased data, and its simpler logic does not prevent it from replicating the skewed patterns.