NSE7 Enterprise Firewall and VDOMs Practice Question
An administrator is troubleshooting why a new firewall policy on a managed FortiGate is not taking effect. The policy was created in FortiManager and installed successfully. Which TWO steps should the administrator verify to identify the issue? (Select TWO.)
⚠ Common exam trap
A common mix-up: candidates assume a successful installation guarantees the policy is active, overlooking the disabled state or the impact of policy order on traffic matching.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check if the policy is disabled
A policy that is disabled in FortiManager will be installed to the managed FortiGate in a disabled state, meaning it will not process any traffic. The administrator must verify that the policy is enabled in FortiManager before or after installation, as a disabled policy is effectively inactive regardless of installation success.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reboot the FortiGate
Why it's wrong here
Rebooting is not a troubleshooting step for policy not taking effect.
- ✗
Review the FortiGate's routing table
Why it's wrong here
Routing table affects where traffic goes, but the policy itself might be correct; if traffic doesn't reach the interface, policy won't match.
- ✓
Check if the policy is disabled
Why this is correct
A policy must be enabled to match traffic.
- ✓
Check the policy order in the policy list
Why this is correct
A policy higher in the list with matching criteria could override the new policy.
- ✗
Verify the FortiGate's HA status
Why it's wrong here
HA status is unrelated to policy effectiveness.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This NSE7 practice question is part of Courseiva's free Fortinet certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NSE7 exam.