NSE7 Troubleshooting and Diagnostics Practice Question
Exhibit
Refer to the exhibit.
```
config firewall policy
edit 1
set name "Allow Web"
set srcintf "port1"
set dstintf "port2"
set srcaddr "10.0.1.0/24"
set dstaddr "10.0.2.0/24"
set action accept
set schedule "always"
set service "HTTP"
set logtraffic all
next
end
```An administrator applies the above policy but users from 10.0.1.0/24 cannot access web servers at 10.0.2.0/24. However, they can ping the servers. What is the most likely cause?
⚠ Common exam trap
Candidates often assume 'HTTP' covers all web traffic, but FortiGate strictly matches the defined ports in the service object, so HTTPS (port 443) is blocked unless explicitly permitted.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The service 'HTTP' does not include port 443 or the web application is using HTTPS.
The policy allows HTTP traffic (port 80), but the web servers are likely using HTTPS (port 443). Since the service object 'HTTP' in FortiGate typically only includes TCP/80, HTTPS traffic is denied by default. The administrator can ping the servers because ICMP is permitted by an implicit or explicit policy, confirming that routing and connectivity are functional.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The service 'HTTP' does not include port 443 or the web application is using HTTPS.
Why this is correct
The service 'HTTP' only covers port 80; if the web server uses HTTPS (port 443), the policy won't match.
- ✗
The destination address is incorrect.
Why it's wrong here
The policy specifies 10.0.2.0/24, which matches the servers.
- ✗
The schedule 'always' is not correctly configured.
Why it's wrong here
'always' is a valid schedule that applies at all times.
- ✗
The source interface is incorrect.
Why it's wrong here
The policy specifies port1, and if users are on port1, it should match.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This NSE7 practice question is part of Courseiva's free Fortinet certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NSE7 exam.