A network administrator notices that users cannot access HTTPS websites after enabling SSL inspection. The firewall policy allows the traffic, and the certificate is trusted on the clients. What is the most likely cause?
Trap 1: The CA certificate used for SSL inspection is not trusted by the…
While an untrusted CA certificate is a common cause of SSL inspection failures, the stem explicitly states that the certificate is trusted on the clients. Therefore, this is not the issue.
Trap 2: The firewall policy has SSL inspection disabled.
The stem says SSL inspection is enabled, so this option is false.
Trap 3: The DNS server is not resolving the domain names.
DNS resolution issues would affect all web traffic (HTTP and HTTPS), not specifically HTTPS, making it an unlikely cause.
- A
The CA certificate used for SSL inspection is not trusted by the clients.
Why wrong: While an untrusted CA certificate is a common cause of SSL inspection failures, the stem explicitly states that the certificate is trusted on the clients. Therefore, this is not the issue.
- B
The client's browser has a proxy configured incorrectly.
Incorrect proxy configuration on the client's browser can route traffic away from the firewall's SSL inspection, causing HTTPS access failures despite the CA certificate being trusted.
- C
The firewall policy has SSL inspection disabled.
Why wrong: The stem says SSL inspection is enabled, so this option is false.
- D
The DNS server is not resolving the domain names.
Why wrong: DNS resolution issues would affect all web traffic (HTTP and HTTPS), not specifically HTTPS, making it an unlikely cause.