An administrator configures a DLP profile to detect credit card numbers in email traffic. The DLP rule uses a regular expression. However, the DLP sensor is not triggering on emails containing credit card numbers. What is a likely reason?
The FortiGate cannot inspect email content that is encrypted with TLS unless SSL deep inspection is enabled on the security policy. Without it, the device only sees the encrypted SMTP session, so DLP pattern matching never reads the credit card numbers in the payload. This is why the DLP profile appears to detect nothing despite being correctly configured.
Why this answer
DLP sensors inspecting email traffic require SSL deep inspection to decrypt the SMTP traffic if it is encrypted via TLS (STARTTLS). Without SSL deep inspection enabled on the firewall policy, the FortiGate cannot see the plaintext content of encrypted emails, so the DLP regular expression will never match credit card numbers. This is the most likely reason the DLP sensor is not triggering.
Exam trap
The trap here is that candidates assume DLP works on all traffic regardless of encryption, but Fortinet tests the understanding that SSL deep inspection is a prerequisite for DLP to inspect encrypted email content.
How to eliminate wrong answers
Option B is wrong because regular expressions in FortiGate DLP are case-insensitive by default, and credit card numbers are numeric, not alphabetic, so case sensitivity is irrelevant. Option C is wrong because a DLP sensor configured to 'monitor' only still triggers logging and can generate alerts; it does not prevent detection or matching. Option D is wrong because DLP profiles can be applied to both inbound and outbound policies, and even if applied only to inbound, emails containing credit card numbers would still be detected if they are inbound; the issue is encryption, not direction.