A security analyst arrives at a suspected computer crime scene. The computer is on and a user is logged in. The analyst needs to preserve volatile data. According to first responder duties, what should the analyst do FIRST?
Volatile data must be captured before powering off because it is lost when the system loses power.
Why this answer
The first responder's priority is to preserve volatile data, which is lost when the system is powered off. Volatile data includes running processes, network connections, and memory contents, which must be captured before any other action. This aligns with the order of volatility (RFC 3227) and standard forensic procedures.
Exam trap
The CHFI exam often tests the misconception that preserving the hard drive (Option A or B) is the top priority, but the trap is that volatile data is more fragile and must be captured first to avoid losing critical evidence like active network connections or malware in memory.
How to eliminate wrong answers
Option A is wrong because immediately unplugging the power cord destroys volatile data in RAM and active network connections, violating the order of volatility. Option B is wrong because creating a forensic image of the hard drive is a non-volatile data acquisition step that should occur after volatile data capture, and using a write blocker is irrelevant for volatile data. Option C is wrong because while photographing and documenting the scene is important, it is not the first action; volatile data must be captured immediately before it is lost.