CHFI Application, Email and Cloud Forensics Practice Question
An analyst examining an Outlook PST file wants to recover deleted emails that are no longer visible in the Deleted Items folder. Which technique is MOST effective?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use a forensic tool to carve for deleted items within the PST
Deleted emails in PST files are often not immediately overwritten. Using forensic tools to scan the PST file for unallocated space or deleted items can recover them.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Convert the PST to an EDB file and mount it
Why it's wrong here
Converting a PST to EDB and mounting it is an Exchange migration technique, not a forensic recovery method. The conversion reads only the logically active items in the PST's node tree, leaving deleted items that no longer have directory entries untouched. Mounting the resulting EDB database presents a normalized mailbox view but does not scan or carve the PST's free space, so permanently deleted email remnants are never exposed.
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Repair the PST file using Scanpst.exe
Why it's wrong here
Scanpst.exe is the Inbox Repair Tool; it rebuilds the PST's header, block allocation map, and B-tree indexes to resolve structural corruption such as bad CRCs or orphaned nodes. Its purpose is to restore logical consistency so Outlook will open the file again, not to perform data carving. Items that have been purged from any recoverable folder and whose directory entries were removed are not indexed, and Scanpst cannot reconstruct them from unallocated data blocks.
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Reconstruct the PST from the Exchange server backup
Why it's wrong here
Reconstructing the PST from an Exchange server backup fails because the backup reflects the server mailbox state only as of the last backup time, and any deletions occurring after that point are absent. A PST is frequently a client-side archive or offline folder not fully synchronized with the server, so the Exchange database may never contain the same deleted items. This approach also bypasses the PST itself, so it cannot recover remnants unique to the PST file's slack or unallocated space.
- ✓
Use a forensic tool to carve for deleted items within the PST
Why this is correct
Forensic carving scans the raw PST byte stream for known message property tags, signature patterns, and header structures that remain in unallocated blocks after logical deletion. Because deleting an item typically only marks its B-tree entries as free rather than scrubbing the underlying data, tools can reassemble deleted emails directly from the PST's free space and slack. This bypasses the file's logical index, which is exactly why it is the only listed option capable of recovering permanently deleted items.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CHFI practice question is part of Courseiva's free EC-Council certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CHFI exam.