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server-administrationhardMultiple ChoiceObjective-mapped

SK0-005 server-administration Practice Question

Exhibit

Log Name: System
Source: Microsoft-Windows-Kerberos-Key-Distribution-Center
Event ID: 27
Level: Error
Description:
While processing a TGS request for the target server HTTP/webserver.contoso.com, the account webserver$ did not have a suitable key for generating a Kerberos ticket (the missing key has an ID of 8). The requested etypes : 18 17 3 1. The accounts available etypes : 23 -133 -128 3 1.

Refer to the exhibit. A server administrator encounters an authentication issue when accessing a web server. The exhibit shows an error from the Domain Controller's event log. What is the most likely cause of the problem?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The web server's service account is not configured to support AES encryption types.

Option B is correct because the error shows that the requested encryption types (etype 18 is AES) are missing from the account's available etypes, indicating the service account is not configured to support AES. Option A would produce a clock skew error. Option C would result in a password expiration event. Option D would cause name resolution or host not found errors, not a Kerberos encryption mismatch.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The web server's service account is not configured to support AES encryption types.

    Why this is correct

    The missing key and the mismatch between requested (AES etype 18) and available etypes directly point to missing AES support on the account.

  • The DNS service is not resolving the web server's FQDN.

    Why it's wrong here

    DNS issues would prevent the client from contacting the server at all, not generate a Kerberos ticket encryption error.

  • The domain controller clock is out of sync with the web server.

    Why it's wrong here

    Clock skew generates a different error (KDC_ERR_SKEW) and is not indicated by an encryption type mismatch.

  • The service account for the web server has an expired password.

    Why it's wrong here

    Password expiration would cause an authentication failure with event ID 4771, not an encryption type error.

Quick reference

Symmetric Encryption Algorithm Comparison

AlgorithmKey SizeBlock SizeStatusNotes
AES-128128-bit128-bitCurrent standardNIST approved; WPA3, TLS
AES-256256-bit128-bitCurrent standardPreferred for sensitive / govt data
3DES112-bit effective64-bitDeprecated (2023)Replaced by AES
DES56-bit64-bitBrokenCracked in < 24 h; never deploy
ChaCha20256-bitStream cipherCurrentTLS 1.3, WireGuard

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Last reviewed: Jul 26, 2026

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