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SK0-005 troubleshooting Practice Question

After applying a Windows security patch, a server fails to boot and displays 'Bootmgr is missing'. The server is UEFI-based. Which of the following is the MOST efficient way to resolve the issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Use the recovery environment to repair the boot loader.

Option D is correct because the error indicates boot loader corruption, and the recovery environment can repair it without reinstalling the OS or replacing hardware. Option A: chkdsk checks disk errors, not boot loader integrity. Option B is overly destructive and time-consuming. Option C: BIOS reset does not affect UEFI boot entries or file system boot loader files.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Use the recovery environment to repair the boot loader.

    Why this is correct

    Tools like bootrec /fixboot in the recovery environment are specifically designed to fix boot manager issues on UEFI systems.

  • Reset the BIOS to factory settings.

    Why it's wrong here

    UEFI firmware reset does not restore a missing boot manager file on the EFI system partition.

  • Replace the hard drive and restore from backup.

    Why it's wrong here

    This is excessive; the drive is not necessarily failed, only the boot loader needs repair.

  • Boot from the installation media and run chkdsk.

    Why it's wrong here

    chkdsk repairs file system errors, but 'Bootmgr is missing' points to boot loader issues, not disk corruption.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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Last reviewed: Jul 26, 2026

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