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troubleshootingeasyMultiple ChoiceObjective-mapped

SK0-005 troubleshooting Practice Question

A server administrator is troubleshooting an issue where a database server's performance degrades every night at 2 AM. Resource monitor shows high disk I/O and CPU usage during that time. There are no scheduled tasks on the server. Which of the following should the administrator investigate FIRST?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Scheduled antivirus scans on the server

Option A is correct because centrally managed antivirus software may perform scans at a default time, causing high resource usage. Option B would result in network utilization, not local disk I/O. Option C is possible but typically scheduled and would appear in the task scheduler. Option D contradicts the statement that no scheduled tasks exist.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Network congestion from backups

    Why it's wrong here

    Network congestion would not directly increase local disk I/O, and backups would not necessarily cause high CPU usage on the database server itself.

  • Disk defragmentation tasks

    Why it's wrong here

    Defragmentation is typically a scheduled task and would appear in the task list; the scenario states no scheduled tasks exist.

  • A cron job misconfiguration

    Why it's wrong here

    Cron jobs are scheduled tasks; the scenario explicitly says there are no scheduled tasks on the server.

  • Scheduled antivirus scans on the server

    Why this is correct

    Many antivirus solutions have a default scan schedule; even without local tasks, managed scans can run at 2 AM and heavily use disk and CPU.

About these practice questions

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed July 2026 · checked against the official CompTIA exam blueprint

This SK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SK0-005 exam.