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troubleshootinghardMultiple ChoiceObjective-mapped

SK0-005 troubleshooting Practice Question

A database server with 64 GB of RAM and RAID 5 storage is experiencing intermittent performance degradation. System monitoring shows constant 95% memory utilization, high disk queue length, and frequent page faults. The server is running a critical application that cannot be restarted during business hours. Which action will provide the BEST permanent resolution?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Add more physical RAM

High memory utilization combined with frequent page faults indicates a memory bottleneck. Adding physical RAM eliminates the need for paging, permanently resolving the root cause. Increasing or moving the page file only mitigates the symptoms, while replacing RAID 5 with RAID 10 improves disk performance but does not address the underlying memory shortage.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Replace the RAID 5 array with RAID 10

    Why it's wrong here

    Although RAID 10 may improve disk throughput, the root issue is insufficient memory, not storage performance.

  • Move the page file to a dedicated SSD

    Why it's wrong here

    Moving the page file can reduce disk contention but still relies on paging, which is far slower than physical RAM.

  • Increase the size of the page file

    Why it's wrong here

    Increasing the page file only offers a temporary workaround and may worsen disk I/O; it does not resolve the memory shortage.

  • Add more physical RAM

    Why this is correct

    More RAM directly alleviates memory pressure, reduces page faults, and eliminates the need for excessive paging.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

Quick reference

RAID Level Comparison

RAID LevelMin DisksFault ToleranceReadWriteUsable Capacity
RAID 02NoneExcellentExcellent100%
RAID 121 diskGoodModerate50%
RAID 531 diskGoodModerate67–94%
RAID 642 disksGoodLower50–88%
RAID 1041 disk per mirrorExcellentGood50%

RAID is not a backup strategy — it protects against disk failure but not against accidental deletion, ransomware, or site-level events.

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Last reviewed: Jul 26, 2026

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This SK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SK0-005 exam.