Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
After several employees clicked on a realistic phishing email, management wants a control that both improves user behavior and gives the security team a way to measure improvement over time. Which approach is best?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Send a company-wide reminder not to open suspicious emails
A reminder helps, but it is too passive to measure behavior change or reinforce learning effectively.
B
Best answer
Run simulated phishing campaigns with immediate feedback and follow-up training
Simulated phishing with feedback and training improves behavior and provides measurable results across multiple campaign rounds.
C
Distractor review
Block all external email messages at the gateway
Blocking all external email is disruptive and unrealistic for most organizations, especially when external communication is required.
D
Distractor review
Require employees to change passwords every week
Frequent password changes do not directly address phishing awareness and can create password fatigue without reducing click risk.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Run simulated phishing campaigns with immediate feedback and follow-up training — Simulated phishing campaigns combined with immediate feedback and follow-up training are the most effective option here because they change behavior and create measurable metrics. The organization can track click rates, reporting rates, and repeat offenders over time. This gives management evidence that awareness efforts are working. It also reinforces the reporting workflow, which is critical after a user receives a suspicious message. Why others are wrong: A general reminder is easy to ignore and does not produce measurable improvement. Blocking all external email is usually too disruptive for normal business operations. Weekly password changes do not prevent users from clicking malicious links or entering credentials into fake sites.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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