easymultiple choiceObjective-mapped

A user's laptop suddenly starts renaming many files and showing a ransom note. The laptop is still connected to Wi-Fi. What is the best immediate action?

Question 1easymultiple choice
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A user's laptop suddenly starts renaming many files and showing a ransom note. The laptop is still connected to Wi-Fi. What is the best immediate action?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Reboot the laptop to stop the malicious process.

Rebooting can destroy evidence and may not stop malware from recurring after startup.

B

Best answer

Disconnect the laptop from the network immediately.

This limits spread to shared systems and helps contain the suspected ransomware activity quickly.

C

Distractor review

Delete the ransom note and continue working.

Deleting the note does not remove the malware or protect any encrypted files.

D

Distractor review

Change the user's password and wait for more details.

Password changes alone do not stop encryption or prevent lateral spread on the network.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Disconnect the laptop from the network immediately. — Disconnecting the laptop from the network is the best immediate containment step. Ransomware can encrypt local files and may also try to reach shared drives or other systems. Removing network access slows or stops spread while the incident response process begins. This action is fast, low-risk, and appropriate before deeper investigation or cleanup. It is more important to contain the threat first than to try to troubleshoot the device in place. Why others are wrong: Rebooting can interfere with evidence collection and may not stop a malicious service from restarting. Deleting the ransom note does nothing to remove the malware or restore files. Changing the password may be necessary later, but it does not contain an active encryption event or protect other systems from exposure.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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