A SIEM alert shows five failed logins to an administrator account, followed by a successful login from a new city three minutes later. The account owner says they did not sign in. What should the analyst do first?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Ignore the alert because the login eventually succeeded.
A successful login does not rule out compromise when the user denies access. Ignoring the alert would leave a potentially active threat unaddressed.
Best answer
Temporarily disable the account and open an incident for investigation.
Disabling the account immediately limits further unauthorized access while the team investigates. Because the user denies the login and the activity is unusual, the account should be contained quickly and the event escalated for incident handling.
Distractor review
Reset the password only and close the alert.
A password reset may be needed, but closing the alert without investigation is too early. The source, scope, and any additional compromise indicators still need review.
Distractor review
Reboot the user's laptop to clear any malicious activity.
Rebooting a device does not address suspicious account activity and may destroy useful evidence. The login occurred at the account level, so containment and investigation are more appropriate.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Temporarily disable the account and open an incident for investigation. — When a user denies a login and the SIEM shows unusual success after repeated failures, the safest first step is to contain the account. Temporarily disabling it reduces the chance of further misuse while analysts confirm whether the event was a legitimate login, credential theft, or MFA abuse. This approach balances quick protection with evidence-based investigation and is a standard triage action. Why others are wrong: Ignoring the alert leaves a potentially compromised account active. Resetting the password alone may help later, but it does not immediately stop ongoing misuse or confirm what happened. Rebooting the user's laptop is not relevant to an account-based alert and can destroy useful data if the endpoint is actually involved.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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