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A SIEM alert shows five failed logins to an administrator account, followed by a successful login from a new city three minutes later. The account owner says they did not sign in. What should the analyst do first?

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A SIEM alert shows five failed logins to an administrator account, followed by a successful login from a new city three minutes later. The account owner says they did not sign in. What should the analyst do first?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Ignore the alert because the login eventually succeeded.

A successful login does not rule out compromise when the user denies access. Ignoring the alert would leave a potentially active threat unaddressed.

B

Best answer

Temporarily disable the account and open an incident for investigation.

Disabling the account immediately limits further unauthorized access while the team investigates. Because the user denies the login and the activity is unusual, the account should be contained quickly and the event escalated for incident handling.

C

Distractor review

Reset the password only and close the alert.

A password reset may be needed, but closing the alert without investigation is too early. The source, scope, and any additional compromise indicators still need review.

D

Distractor review

Reboot the user's laptop to clear any malicious activity.

Rebooting a device does not address suspicious account activity and may destroy useful evidence. The login occurred at the account level, so containment and investigation are more appropriate.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Temporarily disable the account and open an incident for investigation. — When a user denies a login and the SIEM shows unusual success after repeated failures, the safest first step is to contain the account. Temporarily disabling it reduces the chance of further misuse while analysts confirm whether the event was a legitimate login, credential theft, or MFA abuse. This approach balances quick protection with evidence-based investigation and is a standard triage action. Why others are wrong: Ignoring the alert leaves a potentially compromised account active. Resetting the password alone may help later, but it does not immediately stop ongoing misuse or confirm what happened. Rebooting the user's laptop is not relevant to an account-based alert and can destroy useful data if the endpoint is actually involved.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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