Question 1mediummulti select
Full question →mediummulti selectObjective-mapped
A SaaS vendor hosts a customer relationship platform for multiple organizations. Your company wants to know which two responsibilities typically remain with the customer rather than the SaaS provider. Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Assigning user roles and approving access within the tenant.
Customer organizations usually remain responsible for deciding who gets access and what role each user receives inside the SaaS tenant. The provider supplies the platform, but the customer controls business authorization decisions. This is a core shared responsibility item because access mistakes often come from tenant configuration rather than provider infrastructure.
B
Best answer
Protecting the organization's data classification and sharing rules.
Data classification and sharing decisions belong to the customer because the business defines what information is sensitive and who may see it. The SaaS provider may offer tools, but the customer must configure and enforce proper handling. This responsibility remains with the organization even when the data is stored in a vendor-managed platform.
C
Distractor review
Patching the provider's underlying database engine.
The SaaS provider is normally responsible for patching and maintaining the platform infrastructure, including underlying databases and host services. Customers do not directly manage those layers in a true SaaS model. Trying to treat that work as a customer duty misunderstands the service boundary.
D
Distractor review
Maintaining the vendor's physical data center power and cooling.
Physical data center operations are handled by the SaaS provider or its infrastructure partners. Customers do not manage power, cooling, or hardware replacement in the provider facility. Those responsibilities sit far below the customer control plane in the shared responsibility model.
E
Distractor review
Replacing the provider's hypervisors during maintenance windows.
Hypervisor maintenance is part of the provider's platform responsibility, not the customer’s. In SaaS, customers should focus on identity, data handling, and tenant configuration. Hardware and virtualization layers remain under the vendor's control and are not customer-administered tasks.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
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Question 2
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Question 3
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Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Assigning user roles and approving access within the tenant. — The correct choices are A and B. In SaaS, the provider operates the application and supporting infrastructure, but the customer still decides which users have access and how data is classified and shared. Those duties are part of tenant administration and business governance. The organization cannot outsource those responsibilities simply because the software is hosted by a vendor. Why others are wrong: C, D, and E describe provider-managed layers in a SaaS model. Customers do not patch the provider's database engine, manage the physical facility, or replace hypervisors. Those tasks belong to the vendor, which is why shared responsibility must be understood clearly before assigning ownership.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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