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A firewall rule must be changed to allow a vendor update server. Which step best reduces the chance of an unexpected outage?

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A firewall rule must be changed to allow a vendor update server. Which step best reduces the chance of an unexpected outage?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Make the change directly in production without review to save time.

Skipping review increases the chance of misconfiguration and service disruption.

B

Best answer

Document the change, get approval, and include a rollback plan.

This is the best answer because secure change management uses approval and rollback planning to reduce operational risk. Documenting the requested change ensures the impact is reviewed, and a rollback plan gives the team a way to quickly restore service if the update causes problems. These controls help prevent outages caused by rushed or poorly understood production changes.

C

Distractor review

Disable the firewall temporarily while the update is tested.

Turning off the firewall exposes the environment broadly and creates unnecessary risk.

D

Distractor review

Apply the rule but do not tell anyone so there is less paperwork.

Undocumented changes are hard to troubleshoot and violate basic operational controls.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Document the change, get approval, and include a rollback plan. — Documenting the change, obtaining approval, and preparing a rollback plan is the best way to reduce outage risk. Change management is meant to keep production systems stable by ensuring changes are reviewed, traceable, and reversible if needed. Even simple firewall updates can block critical traffic if they are implemented incorrectly, so controlled deployment is essential. Why others are wrong: Making the change directly in production without review is risky because it bypasses validation and accountability. Disabling the firewall creates a much larger exposure than the original change. Silent changes are especially dangerous because they prevent peer review, auditing, and rapid troubleshooting if something goes wrong. Safe operations require visibility and rollback readiness.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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