A company uses a SaaS CRM platform. The provider patches the application and underlying infrastructure. Which two responsibilities remain with the company? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Set up MFA, conditional access, and user-role assignments for tenant accounts.
Identity governance, MFA, and tenant permissions remain customer responsibilities in SaaS environments.
Distractor review
Patch the SaaS application's source code on the provider's servers.
The provider owns the application code and is responsible for patching the service itself.
Best answer
Decide what customer data is entered into the service and how it is shared.
Data handling, classification, and sharing decisions belong to the customer, even in SaaS.
Distractor review
Replace the provider's hypervisors with company-owned hardware.
The provider manages the underlying platform, including the hardware and virtualization layer.
Distractor review
Maintain the provider's network firewalls and datacenter cooling systems.
Physical and platform infrastructure are provider responsibilities, not tenant responsibilities.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Set up MFA, conditional access, and user-role assignments for tenant accounts. — A and C remain with the company because SaaS does not remove business responsibility for identity governance or data handling. The provider secures and patches the service platform, but the tenant must still enforce MFA, assign roles appropriately, and decide what data is stored or shared in the CRM. Those controls directly reduce account compromise and oversharing risk. Why others are wrong: B, D, and E are all provider-side responsibilities in a SaaS model. The company does not patch the application code, manage hypervisors, or run the datacenter. The question is about what the customer must still control, and only A and C fit that boundary.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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