mediummulti selectObjective-mapped

A company uses a SaaS CRM platform. The provider patches the application and underlying infrastructure. Which two responsibilities remain with the company? Select two.

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A company uses a SaaS CRM platform. The provider patches the application and underlying infrastructure. Which two responsibilities remain with the company? Select two.

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Set up MFA, conditional access, and user-role assignments for tenant accounts.

Identity governance, MFA, and tenant permissions remain customer responsibilities in SaaS environments.

B

Distractor review

Patch the SaaS application's source code on the provider's servers.

The provider owns the application code and is responsible for patching the service itself.

C

Best answer

Decide what customer data is entered into the service and how it is shared.

Data handling, classification, and sharing decisions belong to the customer, even in SaaS.

D

Distractor review

Replace the provider's hypervisors with company-owned hardware.

The provider manages the underlying platform, including the hardware and virtualization layer.

E

Distractor review

Maintain the provider's network firewalls and datacenter cooling systems.

Physical and platform infrastructure are provider responsibilities, not tenant responsibilities.

Common exam trap

Common exam trap: NAT rules depend on direction and matching traffic

NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.

Technical deep dive

How to think about this question

NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.

KKey Concepts to Remember

  • Static NAT maps one inside address to one outside address.
  • PAT allows many inside hosts to share one public address using ports.
  • Inside local and inside global describe the private and translated addresses.
  • NAT ACLs identify traffic for translation, not always security filtering.

TExam Day Tips

  • Identify inside and outside interfaces first.
  • Check whether the scenario needs static NAT, dynamic NAT or PAT.
  • Do not confuse NAT matching ACLs with normal packet-filtering intent.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Static NAT maps one inside address to one outside address.

What is the correct answer to this question?

The correct answer is: Set up MFA, conditional access, and user-role assignments for tenant accounts. — A and C remain with the company because SaaS does not remove business responsibility for identity governance or data handling. The provider secures and patches the service platform, but the tenant must still enforce MFA, assign roles appropriately, and decide what data is stored or shared in the CRM. Those controls directly reduce account compromise and oversharing risk. Why others are wrong: B, D, and E are all provider-side responsibilities in a SaaS model. The company does not patch the application code, manage hypervisors, or run the datacenter. The question is about what the customer must still control, and only A and C fit that boundary.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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