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hardMultiple ChoiceObjective-mapped

FC0-U71 Practice Question: Refer to the exhibit

Exhibit

IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS Server: 8.8.8.8

Refer to the exhibit. A user is unable to access the internet but can ping the default gateway. Based on the exhibit, what is the most likely cause?

⚠ Common exam trap

A common mix-up: candidates assume 'no internet' means a firewall or routing issue, but the ability to ping the gateway proves Layer 3 connectivity is fine, forcing the focus onto DNS as the missing piece for name-based access.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Incorrect DNS server

The user can ping the default gateway, which confirms that Layer 3 connectivity to the local network is working and that the firewall is not blocking ICMP traffic. However, the inability to access the internet (by name or IP) while local connectivity works points to a failure in name resolution. An incorrect DNS server address prevents the client from resolving domain names to IP addresses, which is the most likely cause given the symptoms.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Firewall blocking traffic

    Why it's wrong here

    A firewall might block HTTP/HTTPS traffic, but the user can ping the gateway, so the network path is not entirely blocked; DNS is more likely.

  • Duplicate IP address

    Why it's wrong here

    A duplicate IP would cause conflicts and intermittent connectivity, not a specific inability to access the internet while being able to ping the gateway.

  • Incorrect DNS server

    Why this is correct

    If the DNS server is misconfigured or unreachable, the user cannot resolve domain names to IP addresses, even though local connectivity works.

  • Incorrect subnet mask

    Why it's wrong here

    The subnet mask 255.255.255.0 is standard for a /24 network; ping to gateway works, so subnet is likely correct.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.