mediumMultiple ChoiceObjective-mapped
FC0-U71 Practice Question: Refer to the exhibit
Exhibit
Image Name CPU Memory svchost.exe 45% 150 MB notepad.exe 2% 10 MB chrome.exe 15% 200 MB
Refer to the exhibit. A technician notices high CPU usage from a process called 'svchost.exe'. What is the most appropriate action?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Scan for malware
Svchost.exe is a legitimate Windows process that hosts services. High CPU usage could indicate a malfunctioning service or malware disguised as svchost. Scanning for malware is the safest first step. Ending the process could cause system instability; updating Windows might fix service issues but not malware; virtual memory is not relevant.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Scan for malware
Why this is correct
High CPU usage from svchost can indicate malware; a thorough scan is the best initial diagnostic step.
- ✗
End the process immediately
Why it's wrong here
Ending svchost.exe can cause critical system services to stop, leading to system instability.
- ✗
Increase virtual memory
Why it's wrong here
Virtual memory affects disk usage, not CPU usage; it won't resolve high CPU from a process.
- ✗
Update Windows
Why it's wrong here
Windows updates may fix known service issues, but high CPU from svchost could also be malware; a malware scan is more direct.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.