mediumMultiple ChoiceObjective-mapped
FC0-U71 Practice Question: Refer to the exhibit
Exhibit
Refer to the exhibit. Event Viewer System Log: Event ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event ID 6008: The previous system shutdown at 3:15:12 PM on 3/12/2021 was unexpected.
Refer to the exhibit. A technician is investigating a computer that randomly restarts. Based on the log, what should the technician check?
⚠ Common exam trap
The trap here is that candidates see 'random restarts' and immediately suspect overheating or drivers, but the Kernel-Power event 41 with no preceding error is the classic signature of a power supply issue, not a thermal or software problem.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power supply and connections
The log shows a 'Kernel-Power' event (ID 41) with no clear error before the restart, which typically indicates an unexpected loss of power. This points directly to a failing power supply or loose connections, as the system cannot maintain stable voltage under load. Checking the power supply and its connections is the first step in diagnosing random restarts caused by power instability.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power supply and connections
Why this is correct
Unexpected shutdowns often indicate power issues.
- ✗
CPU cooling fan for proper operation
Why it's wrong here
Overheating might cause shutdowns but event IDs 41 and 6008 are generic.
- ✗
Recently installed device drivers
Why it's wrong here
Driver issues may cause blue screens, not necessarily these events.
- ✗
Memory modules for errors
Why it's wrong here
Memory errors typically cause blue screens or application crashes.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.