easyMultiple SelectObjective-mapped
FC0-U71 That their computer is not turning on Practice Question
A user reports that their computer is not turning on. Which TWO hardware components should be checked first?
⚠ Common exam trap
The trap here is that candidates often jump to internal components like the power supply or CPU first, forgetting the simplest external cause—a dead or switched-off power outlet—which is the most logical and quickest check in the troubleshooting process.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power outlet
The power outlet is the first component to check because it is the most basic point of failure in the power delivery chain. If the outlet is dead or switched off, no power reaches the system, making it impossible for the computer to turn on. Verifying the outlet with a known working device (e.g., a lamp) quickly isolates this common issue before inspecting internal hardware.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
CPU
Why it's wrong here
CPU failure is less common and should be checked after power issues.
- ✓
Power outlet
Why this is correct
A dead power outlet is a simple cause that should be verified first.
- ✗
RAM
Why it's wrong here
RAM issues usually cause beeps or boot loops, not complete power failure.
- ✓
Power supply
Why this is correct
A faulty power supply can prevent the computer from turning on.
- ✗
Hard drive
Why it's wrong here
Hard drive failure does not prevent the computer from powering on.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.