easyMultiple ChoiceObjective-mapped
FC0-U71 Practice Question: A help desk technician needs to retrieve the…
A help desk technician needs to retrieve the names and email addresses of all customers who live in 'Chicago'. Which SQL statement should the technician use?
⚠ Common exam trap
A common mix-up: candidates confuse data retrieval (SELECT) with data manipulation (UPDATE, DELETE, INSERT), especially when the question asks for 'retrieving' data but includes familiar keywords like 'city' and 'Chicago' in the wrong commands.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
SELECT name, email FROM customers WHERE city = 'Chicago'
The SELECT statement is used to query data from a database. Option B correctly uses SELECT to retrieve the 'name' and 'email' columns from the 'customers' table, filtered by the WHERE clause to only include rows where the 'city' column equals 'Chicago'. This matches the technician's requirement to retrieve specific data without modifying or deleting it.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
UPDATE customers SET city = 'Chicago'
Why it's wrong here
UPDATE modifies existing records, not retrieves them.
- ✓
SELECT name, email FROM customers WHERE city = 'Chicago'
Why this is correct
This retrieves the desired columns filtered by city.
- ✗
DELETE FROM customers WHERE city = 'Chicago'
Why it's wrong here
DELETE removes records; it does not retrieve data.
- ✗
INSERT INTO customers (name, email) VALUES (...)
Why it's wrong here
INSERT is used to add new records, not to retrieve data.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.