CLO-002 Management And Technical Operations Practice Question

Which THREE cloud service models require different levels of operational management from the customer?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Infrastructure as a Service (IaaS)

IaaS, PaaS, and SaaS represent different levels of abstraction and customer responsibility.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✓
Infrastructure as a Service (IaaS)
Why this is correct
Requires full OS and app management.
✓
Software as a Service (SaaS)
Why this is correct
Requires minimal configuration-only management.
✗
People as a Service
Why it's wrong here
This is not a technical service model.
✗
Hardware as a Service (HaaS)
Why it's wrong here
HaaS is not a standard cloud model classification.
✓
Platform as a Service (PaaS)
Why this is correct
Requires app-level management.

Quick reference

Cloud Service Model Comparison

Model	You Manage	Provider Manages	Examples
IaaS	OS, runtime, apps, data	Hardware, hypervisor, networking	EC2, Azure VMs, GCP Compute Engine
PaaS	Apps and data	OS, runtime, middleware, hardware	Elastic Beanstalk, Azure App Service
SaaS	Data and settings only	Everything else	Microsoft 365, Salesforce, Workday
FaaS / Serverless	Function code only	Infra, scaling, runtime	Lambda, Azure Functions, Cloud Run
CaaS	Containers and apps	Kubernetes, OS, hardware	EKS, AKS, GKE

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One of 211 original CLO-002 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →

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Written and reviewed by Johnson Ajibi, MSc IT Security

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Last reviewed August 2026 · checked against the official CompTIA exam blueprint

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