A small business is considering moving its email and collaboration suite to a cloud-based service where the provider manages the application, including updates and security patches. The business will access the software via a web browser. Which cloud service model is being described?
Trap 1: Platform as a Service (PaaS)
PaaS offers a platform for developing, running, and managing applications without the complexity of building and maintaining the underlying infrastructure. However, the customer typically manages the applications and data. Here, the business is using a complete application managed by the provider, so PaaS is not the correct model.
Trap 2: Function as a Service (FaaS)
FaaS, often part of serverless computing, allows developers to run code in response to events without managing servers. It is not used for delivering a full email and collaboration suite to end users. The business in this scenario is not writing or deploying code; it is consuming a ready-made application, so FaaS is not applicable.
Trap 3: Infrastructure as a Service (IaaS)
IaaS provides virtualized computing resources such as virtual machines, storage, and networks, but the customer is responsible for managing the operating system, middleware, and applications. In this scenario, the business does not manage any of those layers; it simply uses the email and collaboration software. Therefore, IaaS does not match the described service model.
- A
Platform as a Service (PaaS)
Why it fails: PaaS offers a platform for developing, running, and managing applications without the complexity of building and maintaining the underlying infrastructure. However, the customer typically manages the applications and data. Here, the business is using a complete application managed by the provider, so PaaS is not the correct model.
- B
Software as a Service (SaaS)
SaaS delivers a complete application over the internet, with the provider managing all underlying infrastructure, platforms, and application updates. The business simply accesses the software via a browser, exactly as described. This model eliminates the need for the business to handle any maintenance or patching, aligning perfectly with the scenario.
- C
Function as a Service (FaaS)
Why it fails: FaaS, often part of serverless computing, allows developers to run code in response to events without managing servers. It is not used for delivering a full email and collaboration suite to end users. The business in this scenario is not writing or deploying code; it is consuming a ready-made application, so FaaS is not applicable.
- D
Infrastructure as a Service (IaaS)
Why it fails: IaaS provides virtualized computing resources such as virtual machines, storage, and networks, but the customer is responsible for managing the operating system, middleware, and applications. In this scenario, the business does not manage any of those layers; it simply uses the email and collaboration software. Therefore, IaaS does not match the described service model.