CLO-002 Governance Risk Compliance And Security Practice Question
A company is conducting a risk assessment and needs to determine the impact of a potential cloud service provider outage. Which document provides the provider's commitment to uptime?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Service Level Agreement (SLA)
The Service Level Agreement (SLA) defines the expected service availability and compensation for downtime.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Cloud Security Alliance (CSA) report
Why it's wrong here
This is an assessment of security controls, not a performance guarantee.
- ✓
Service Level Agreement (SLA)
Why this is correct
The SLA is the binding contract regarding service performance and uptime.
- ✗
Acceptable Use Policy
Why it's wrong here
This describes rules for user behavior, not provider uptime.
- ✗
Privacy Policy
Why it's wrong here
This explains how data is handled, not how the service performs.
About these practice questions
This CLO-002 question is part of Courseiva's 211-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official CompTIA exam blueprint
This CLO-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CLO-002 exam.