Question 452 of 499
Operations and SupportmediumMultiple ChoiceObjective-mapped

CV0-004 Operations and Support Practice Question

This CV0-004 practice question tests your understanding of operations and support. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A company uses a hybrid cloud model and experiences intermittent connectivity issues between the on-premises network and the public cloud VPC. The administrator has verified that the VPN connection is established. Which of the following should the administrator check next?

Question 1mediummultiple choice
Read the full VPN explanation →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Routing tables on both sides.

Since the VPN connection is established (tunnel is up), the issue is likely with traffic routing rather than basic connectivity. Routing tables on both the on-premises router and the cloud VPC must have correct routes pointing to the VPN gateway and the remote subnets; a missing or misconfigured route (e.g., a missing static route or incorrect VPC route table entry) will cause intermittent connectivity even when the VPN tunnel itself is active.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Firewall rules for outbound traffic.

    Why it's wrong here

    Outbound rules would affect all traffic, not just intermittent.

  • Public IP address of the VPN gateway.

    Why it's wrong here

    The public IP is static and unlikely to change.

  • Routing tables on both sides.

    Why this is correct

    Incorrect routes can lead to intermittent packet loss or misrouting.

    Related concept

    Read the scenario before looking for a memorised answer.

  • DNS resolution of cloud endpoints.

    Why it's wrong here

    DNS would cause consistent failure, not intermittent.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates assume an established VPN tunnel guarantees end-to-end connectivity, but CompTIA often tests that routing misconfigurations (e.g., missing static routes or incorrect VPC route propagation) are the most common cause of intermittent connectivity when the tunnel is up.

Detailed technical explanation

How to think about this question

In a site-to-site VPN, the VPN tunnel operates at Layer 3, but routing tables control the forwarding of packets into the tunnel interface. For example, on AWS, a VPC route table must have a route pointing to the virtual private gateway for the on-premises CIDR, and the on-premises router must have a route pointing to the VPN gateway for the VPC CIDR. A missing route causes packets to be dropped or sent over the internet instead of the tunnel, leading to intermittent connectivity that can appear as a VPN issue. Tools like `traceroute` or `show ip route` on both sides can quickly reveal missing routes.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A network engineer segments a warehouse floor into three subnets: 20 scanners, 5 printers, and 2 management hosts. Picking the wrong mask wastes addresses or leaves too few usable hosts. Exam questions test whether you can apply CIDR notation, calculate block size, and identify the correct usable-host range for a given prefix.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this CV0-004 question test?

Operations and Support — This question tests Operations and Support — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Routing tables on both sides. — Since the VPN connection is established (tunnel is up), the issue is likely with traffic routing rather than basic connectivity. Routing tables on both the on-premises router and the cloud VPC must have correct routes pointing to the VPN gateway and the remote subnets; a missing or misconfigured route (e.g., a missing static route or incorrect VPC route table entry) will cause intermittent connectivity even when the VPN tunnel itself is active.

What should I do if I get this CV0-004 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 30, 2026

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This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.