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CV0-004 Practice Question: A company uses a cloud-based logging service to…
A company uses a cloud-based logging service to aggregate logs from multiple servers. Suddenly, the logging service stops receiving logs from several servers. The administrator checks the logging agent status on those servers and finds that the agents are running but not sending data. The network connectivity between the servers and the logging service is verified as working. Which of the following is the MOST likely cause?
⚠ Common exam trap
Many exam-takers assume a running agent implies correct configuration, but agents can run idle if they cannot reach or authenticate to the configured endpoint, even when network connectivity is fine.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The logging endpoint configuration on the agents is incorrect.
The logging agents are running but not sending data, and network connectivity is verified as working. This points to a configuration issue where the agents are pointing to an incorrect logging endpoint (e.g., wrong URL, port, or API key). Even if the service is healthy, misconfigured agents will fail to transmit logs, which matches the symptom of agents running but idle.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The logging service has reached its storage quota.
Why it's wrong here
Storage quota would affect retention, not ingestion.
- ✓
The logging endpoint configuration on the agents is incorrect.
Why this is correct
Wrong endpoint will cause logs to be sent to an invalid destination.
- ✗
The logging agent is out of memory.
Why it's wrong here
Agents are running, so memory isn't preventing execution.
- ✗
A firewall is blocking the outbound traffic from the servers.
Why it's wrong here
Network connectivity is verified working.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.