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CV0-004 Troubleshooting Practice Question

A cloud application returns HTTP 503 errors during high traffic. The application runs on VMs behind a load balancer. Which action is most likely to resolve the issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Add additional VMs to the backend pool.

Adding VMs increases the overall capacity to handle high traffic, directly addressing the 503 errors caused by overload. Option A is incorrect because restarting only one VM does not increase capacity; it might briefly disrupt service. Option B is incorrect because lowering the DNS TTL affects how clients resolve the domain, not the backend capacity. Option C is incorrect because increasing the health check interval only delays detection of unhealthy VMs, which does not prevent overload.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Restart the web server service on one VM.

    Why it's wrong here

    Restarting one VM won't help if all are overloaded.

  • Change the DNS TTL to a lower value.

    Why it's wrong here

    DNS TTL affects caching, not server capacity.

  • Increase the health check interval on the load balancer.

    Why it's wrong here

    Longer interval doesn't reduce load.

  • Add additional VMs to the backend pool.

    Why this is correct

    Scaling out increases capacity to handle traffic.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.